Privacy & Data Protection Policy

What we collect

We collect the details you share through our contact form or direct messages:

• Name, company, and contact details.
• Project requirements or messages you submit.
• Technical metadata required to deliver the form securely (IP address, user agent).

How we use data

• Respond to your enquiry and set up discovery calls.
• Follow up on a potential or active project.
• Maintain security, fraud prevention, and service quality.

We do not sell or reuse your details for unrelated marketing.

Storage & retention

• Form submissions are processed by Web3Forms and delivered to our secure inbox.
• Operational copies are retained for up to 12 months unless a project is active.
• We remove messages sooner upon a verified deletion request.

Cookies & local storage

This site does not use advertising or analytics cookies. We only store:

• A theme preference in local storage (light or dark mode).
• Essential security cookies provided by our hosting platform.

No tracking or profiling takes place.

Your rights

You can exercise these rights at any time:

• Access: request a copy of the data we hold about you.
• Rectification: ask us to correct inaccurate details.
• Erasure: request deletion unless we must retain data for legal reasons.
• Restriction or objection: limit or object to processing where applicable.

Email privacy@cloudnumber24.org with the email address used in your enquiry so we can verify your request.

International transfers

Web3Forms stores submissions in EU data centres. If data is transferred outside the EU/EEA, it is done under appropriate safeguards such as Standard Contractual Clauses.

Contact

For any privacy questions, data access, or deletion requests, email privacy@cloudnumber24.org. We respond within two business days.